Montag, 14. September 2015

Integrated Marketing Communication (IMC)

Hello!

In the next session I am in charge for the role of the recorder, but to profit even more by the closing discussion I did my own research anyway. Below, you can read what I have found to IMC:

Learning Objectives


How to use integrated marketing communication effectively in a company?
·            What is Integrated Marketing Communication (IMC)?
o   What is the definition of IMC?
Integrated Marketing Communication (IMC) is the application of consistent brand messaging across both traditional and non-traditional marketing channels and using different promotional] methods to reinforce each other.

An approach to achieving the objectives of a marketing campaign, through a well coordinated use of different promotional methods that are intended to reinforce each other.
As defined by the American Association of Advertising Agencies, integrated marketing communications " ... recognizes the value of a comprehensive plan that evaluates the strategic roles of a variety of communication disciplines advertising, public relations, personal selling, and sales promotion and combines them to provide clarity, consistency, and maximum communication impact."


What are included in IMC? (Internal, external)




o   What are the channels of IMC? (Media, event sponsorship, consumer promotion and others)
From my point of view and in reference to my research is there no limit of channels so there exists a really wide range of channels. Some examples as follows:




·            What are the purposes and goals of IMC?
o   Why companies need IMC?
o   What is the benefit of an effective IMC?
Consistency of message is one of the most important elements of integrated marketing communication. The copy style and content should be consistent across all media. When prospects read an advertisement, visit a website, pick up a leaflet or take a call from a telemarketing specialist, they should perceive the same product descriptions and benefit statements in each communication.

Design consistency also is important. Using the same colors, photographs and other visual elements helps to reinforce the important campaign messages and links the various campaign elements together. As an added bonus, design consistency can help reduce campaign costs by specifying standard elements and reusing visual material across all media.

Reinforcement is a key element. Integrated marketing communication ensures that all the elements of a marketing campaign work together to achieve objectives and deliver results. A campaign to improve sales through a retail network, for example, would include retailer training guides, templates for local advertising and direct marketing, sales incentives for the retailer sales force, and advertising that drives business to the retail network.

·            How to coordinate IMC within a company?
o   Which department is in charge of IMC?
Unfortunately, I couldn’t find a specifically responsibility for some department which is in charge of IMC. From my point of view, the best way to implement IMC is to compile a temporary task-force in the marketing department and develop a guideline for the future.
o   How to use IMC effectively?
Research conducted by Kitchen and Schultz 1999 focused on advertising agencies, while best practice IMC cases were explored by the American Productivity and Quality Center (APQC 2007) led by Schultz). The findings of these studies enabled a four-stage model (see Figure below) in order to understand the development process of an IMC approach within client organizations. 





·            Closing: The Importance of IMC in marketing
Integration has become a widely used concept in marketing. Marketing theory that was established during the discipline’s formative years has been overtaken by the complexities of real-time, multimodal, multi directional communication.
             

Sources:





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